Terms & Conditions

01 Website Usage

This website is intended to provide information about watches, accessories and related products and to enable customers to browse and purchase products online.

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement.
• The information provided by you is accurate and complete.
• You will use the website only for lawful purposes.
• You will not attempt to interfere with or damage the website.
• You will not use the website for fraudulent or unauthorised activities.

02 Product Information

We make reasonable efforts to ensure that product names, descriptions, images, specifications, prices, MRP, availability and other information displayed on our website are accurate.

Minor differences may occur due to photography, lighting, screen settings, manufacturing variations or manufacturer updates.

03 Watch Authenticity

Temps Watches aims to provide genuine watches sourced through legitimate and authorised channels, subject to the applicable product and brand arrangements.

Where applicable, products may be supplied with brand packaging, warranty cards, manuals, authenticity documentation or other accessories supplied by the respective manufacturer or authorised distributor.

04 Product Availability

All products displayed on the website are subject to availability. Adding a watch to your shopping cart does not guarantee that the product will remain available until payment is completed.

If a product becomes unavailable after an order has been placed, Temps Watches may contact you regarding the order and may cancel the affected product or order.

05 Prices & MRP

Prices displayed on the website may change from time to time. The applicable selling price displayed at the time of placing an order will generally apply, subject to pricing or technical errors.

Where applicable, the MRP will be displayed along with the selling price.

In the event of an obvious pricing error, incorrect MRP, incorrect discount or technical error, Temps Watches reserves the right to cancel the affected order and refund any amount already paid.

06 Offers & Discounts

Temps Watches may periodically provide promotional offers, discounts, coupon codes, bank offers, brand offers and seasonal promotions.

• Offers are subject to product availability.
• Promotions may apply only to selected products or brands.
• Coupon codes may have usage restrictions.
• Offers may not be combined unless specifically stated.
• Offers cannot be exchanged for cash.
• Certain brands or products may be excluded from promotions.
• Temps Watches may modify or withdraw an offer subject to applicable law.

07 Orders & Order Acceptance

When you place an order through our website, you are requesting to purchase the selected product or products. An order confirmation does not necessarily guarantee final acceptance or dispatch.

We may cancel or reject an order due to:

• Product unavailability.
• Incorrect pricing or product information.
• Payment failure.
• Incorrect customer information.
• Delivery restrictions.
• Suspected fraudulent activity.
• Technical or system errors.

08 Payment

Payments may be processed through authorised third-party payment gateways.

Customers agree to provide accurate billing and payment information and confirm that they are authorised to use the payment method provided.

09 Shipping & Delivery

Orders will be delivered to the address provided by the customer during checkout.

Delivery timelines are estimates and may vary depending on product availability, delivery location, courier operations, weather, public holidays, transportation disruptions and other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

10 Inspection on Delivery

Customers are advised to carefully inspect the package at the time of delivery.

If a package appears damaged or tampered with, customers should report the issue to the delivery partner and contact Temps Watches customer support as soon as possible.

11 Cancellation

Customers may request cancellation of an order before it has been dispatched, subject to the applicable cancellation process.

Once an order has been dispatched, cancellation may not be possible.

12 Returns & Exchanges

Returns and exchanges are subject to the Temps Watches Return & Refund Policy.

• Damaged product received.
• Wrong product received.
• Manufacturing defect.
• Missing components or accessories.
• Other issues covered by the applicable return policy.

Products must generally be returned in their original condition along with applicable packaging, tags, warranty cards, manuals, accessories and other materials supplied with the product.

13 Watch Warranty

Warranty coverage, where applicable, is provided according to the terms and conditions of the respective brand or manufacturer.

Warranty periods and coverage may vary by brand and model.

Warranty may not cover accidental damage, misuse, unauthorised repairs, normal wear and tear, scratches, improper handling or circumstances excluded under the applicable manufacturer warranty.

14 Water Resistance

Water resistance ratings vary between watch models. Customers should follow the water-resistance instructions provided by the respective manufacturer.

Water resistance may reduce over time due to ageing, impact, servicing or damage to seals.

15 Intellectual Property

All content available on the Temps Watches website, including logos, brand names, product images, photographs, graphics, product descriptions, videos, text, layouts and other digital content belongs to Temps Watches, its licensors, respective brands, manufacturers or applicable rights holders.

16 Privacy & Personal Information

Temps Watches respects your privacy. Personal information collected through our website may be used to process orders, provide customer support, manage accounts, process payments, communicate order updates and improve our services.

Information may be shared with authorised service providers where necessary to operate our business.

17 Cookies

Our website may use cookies and similar technologies to improve functionality, security, performance and user experience.

18 Website Security

We take reasonable measures to protect our website and customer information. However, no website, internet transmission, computer system or electronic communication can be guaranteed to be completely secure.

19 Limitation of Liability

To the maximum extent permitted by applicable law, Temps Watches shall not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or services.

20 Changes to These Terms

Temps Watches reserves the right to modify, update or replace these Terms & Conditions at any time.

The updated version will be published on this website along with the revised date.

21 Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

22 Contact Us

For questions, complaints, order-related queries, warranty assistance or other concerns, please contact our customer support team.

✓ Acceptance of Terms

By accessing the Temps Watches website, creating an account, placing an order or using our services, you acknowledge that you have read, understood and agreed to these Terms & Conditions and the other policies published on our website.